Verifying Your aa123 Account
Account verification is how we keep your balance yours. Without it, anyone who accessed your account could move your funds — verification closes that gap. We ask for a copy of a valid national ID or passport and a quick confirmation that the mobile number on your account belongs to you. Upload the document through the verification section in your profile settings.
Our team reviews submissions and updates your account status. A verified account also removes friction from every withdrawal request going forward — you will not be asked to re-submit documents each time. This is a security measure we maintain for all accounts, not a delay tactic.
- Go to profile verification — Open account settings and find the verification section. You will see which documents are needed and what status your account currently holds.
- Upload your national ID or passport — Take a clear photo of your valid national ID card or passport. Upload both the front and back where required — blurry images extend the review time.
- Confirm your mobile number — An OTP is sent to the number on your account. Enter it to confirm the number is active and yours — this links your wallet withdrawals to your verified identity.
- Wait for the review — Our team checks your submission and updates your profile. Once verified, your account is cleared for withdrawals and any limits tied to unverified accounts are lifted.